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Guides for SourceTrust: Importing dependencies, reviewing licenses, external obligations, publishing attestation pages, billing, plain-language license explainers, and procurement-oriented explainers for common open-source licenses.

Contacting support

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Open the in-app support form from Help, describe the problem, and send it. We receive the org and project context with the message so we can follow up.

Open Support from the sidebar to send a message to the SourceTrust team without leaving the app.

Steps

  1. Pick a category (general, account, billing, bug, feature, or other) so the message reaches the right person.
  2. On the details step, fill in a subject and a message, then click Send.
  3. An invisible bot-check runs in the background while you type. You will not be asked to solve anything unless it cannot verify you automatically.
  4. A confirmation screen shows that the message was sent, and you can send another one from there.
If the form is unavailable, email hello@sourcetrust.dev directly. The category page also shows this address as a fallback.